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Employer Question: What is the ERA?

#EmployerQuestion The Employment Relations Authority (ERA) is an independent entity in New Zealand responsible for resolving employment relationship problems, disputes, and complaints. So let's explore what it does...


Employment law


Upholds the law:

It operates under the Employment Relations Act 2000 and plays a crucial role in enforcing employment laws and regulations across various workplaces in New Zealand. Its decisions help to ensure that employers and employees alike are treated fairly and that employment standards are upheld across the country


Resolving employment disputes:

The ERA has the authority to hear and make determinations on a wide range of employment-related disputes, including unjustified dismissals, wage and holiday entitlements, breaches of employment agreements, and other employment relationship issues.


Investigating and mediating disputes:

The ERA has the power to investigate complaints and disputes between employers and employees and facilitate mediation between the parties to help reach a resolution. Mediation is often encouraged as a first step in resolving disputes before proceeding to a formal hearing.


Conducting investigations and inquiries:

The ERA can conduct investigations and inquiries into alleged breaches of employment laws, such as minimum wage violations, discrimination, and other unlawful employment practices. It has the authority to issue compliance orders and penalties for non-compliance.


Making determinations and decisions:

After considering all the evidence and submissions presented by both parties, the ERA will make a determination or decision on the dispute. This decision is legally binding and enforceable, and it may include orders for remedies such as compensation, reinstatement, or other appropriate actions


Providing guidance and information:

The ERA provides guidance and information to employers and employees on their rights and obligations under employment law. It offers resources, publications, and advice to help parties understand their rights and navigate the employment dispute resolution process.



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